Data Privacy and GDPR

At Markforge, we take your privacy seriously. We are committed to protecting your personal data and complying with global privacy regulations including GDPR and CCPA. Learn about how we handle your data and your rights.

Our Commitment to Privacy

We believe that your personal data belongs to you. We collect only the information necessary to provide our services and never sell your data to third parties.

• check_circleWe collect only essential data required to provide our services
• check_circleYour personal information is never sold to third parties
• check_circleWe are transparent about how your data is used
• check_circleYou have control over your personal information

GDPR Compliance

Markforge complies with the General Data Protection Regulation (GDPR) for users in the European Union. This means we adhere to strict standards for data protection and privacy.

• check_circleLawful basis for processing your data is clearly established
• check_circleYou have the right to access, correct, or delete your personal data
• check_circleWe implement appropriate technical and organizational security measures
• check_circleData breaches are reported to authorities within 72 hours when required
• check_circleWe maintain records of our data processing activities

CCPA Compliance

For California residents, we comply with the California Consumer Privacy Act (CCPA), providing additional rights and protections for your personal information.

• check_circleRight to know what personal information we collect and how it's used
• check_circleRight to request deletion of your personal information
• check_circleRight to opt out of the sale of personal information (we don't sell your data)
• check_circleRight to non-discrimination for exercising your privacy rights

Data Encryption

We use industry-standard encryption to protect your data both in transit and at rest.

• check_circleAll data transmitted to and from Markforge is encrypted with TLS/SSL
• check_circleSensitive data is encrypted at rest using AES-256 encryption
• check_circlePayment information is handled by PCI DSS Level 1 compliant processors
• check_circleRegular security assessments ensure our encryption standards remain current

No Third-Party Data Sharing

Your personal data is never shared with third parties for marketing or advertising purposes. We only share data when necessary to provide our services or when required by law.

• check_circlePayment processors (Stripe) receive only necessary transaction data
• check_circleWe do not share your data with advertisers or data brokers
• check_circleLegal requests for data are carefully reviewed and limited to what is required
• check_circleYou are notified if your data is requested by authorities, unless legally prohibited

Your Data Rights

You have several rights regarding your personal data:

• check_circleRight to access: Request a copy of your personal data
• check_circleRight to rectification: Correct inaccurate or incomplete data
• check_circleRight to erasure: Request deletion of your personal data
• check_circleRight to data portability: Receive your data in a machine-readable format
• check_circleRight to object: Object to certain types of data processing
• check_circleRight to withdraw consent: Withdraw consent for data processing at any time

Requesting Data Deletion

If you wish to have your personal data deleted from our systems, you can request data deletion by contacting our support team.

1. 1

   Contact us via live chat, our contact form, or email at [email protected]

2. 2

   Request deletion of your personal data

3. 3

   Verify your identity to protect your account

4. 4

   We will process your request within 30 days

5. 5

   You will receive confirmation once your data has been deleted

Questions About Privacy?

If you have questions about our privacy practices or want to exercise your data rights, contact us via live chat, our contact form, or email at [email protected]. Our team is here to help.